Faith Health Group — Website Privacy Policy
Faith Health Group (“Faith Health Group,” “we,” “our,” or “us”) shares the concerns of visitors (“Visitors,” “you,” or “your”) to our publicly accessible website (the “Site”) about protecting personal data online. This Privacy Policy describes our practices regarding Information we collect via the Site. This Policy does not apply to Information collected offline, via other channels, or by any affiliated entity with separate privacy practices.
By using the Site, you accept and agree to the practices described in this Policy. If you disagree, please do not use the Site.
Information Faith Health Group Collects Through the Website
Faith Health Group may collect two primary categories of Information through this Website: “Personal Information,” which refers to details that can identify an individual visitor, and “Aggregate Information,” which refers to data that does not personally identify a visitor. When we refer to “Information,” we mean both Personal Information and Aggregate Information. By using our Website or opting in to SMS communications, you agree to the practices described in this Policy. If you do not agree, please discontinue use
Aggregate Information
When you visit or interact with the Website, Faith Health Group—and certain third-party service providers acting on our behalf—may automatically collect non-identifiable Information from several sources, including server log files, cookies, and pixel-based tracking tools.
Server Log Files
Your Internet Protocol (“IP”) address is a numerical label automatically assigned to your device by your Internet Service Provider (“ISP”). This address may be recorded in our server log files when you browse the Website, along with details such as the date and time of your visits and the specific pages you access.
We may use these IP addresses to:
- Assess Website traffic and usage patterns.
- Identify and troubleshoot technical issues.
- Maintain and improve the operation of the Website.
- Restrict access to users who violate our Terms of Use.
The collection of IP addresses is standard practice across the Internet and is performed automatically by most websites.
Cookies
Cookies are small files transferred from a web server to your device to support record-keeping and enhance your browsing experience. Cookies are widely used across websites and help streamline your access to online services.
Cookies do not harm your device or access your personal files, and only the Website that created a specific cookie can read, modify, or delete it.
Most browsers allow you to:
- Remove existing cookies
- Block cookies automatically
- Choose whether to accept or reject cookies.
Please note that disabling cookies may limit certain features or functionality of our Website.
Pixel Tags
Our Website may use “pixel tags,” “web beacons,” “clear GIFs,” or similar tracking technologies (collectively referred to as “Pixel Tags”). These tools help us gather statistical Information about Website performance and user engagement.
Pixel Tags allow us to:
- Count how many users visit specific pages.
- Evaluate the effectiveness of promotional efforts.
- Deliver content or services tailored to your interests.
When included in HTML email messages, Pixel Tags can also indicate whether an email has been opened and viewed.
Personal Information
You are generally not required to submit Personal Information to browse our Website. However, certain features—such as service inquiries, appointment requests, or contact forms—may require you to provide personal details voluntarily.
Personal Information may include, but is not limited to:
- Your name
- Mailing address
- Phone number
- Email address
Any other details you choose to provide when interacting with our Website
Faith Health Group will only collect Personal Information when you choose to submit it, and we use it solely for the purposes described at the time of collection or within this Privacy Policy.
Use and Disclosure of Information Faith Health Group Collects Through the Website
Faith Health Group may use or disclose your Information—including sharing it with our affiliated companies—in any of the ways described below.
Communications
We welcome questions, feedback, and requests from visitors. When you contact us, we use the Information you provide to respond appropriately. This may include reaching out to you by email, telephone, or another communication method, depending on your inquiry and the circumstances. Your Information helps us address your concerns accurately and efficiently.
Business Purposes
We may use your Information to support a variety of internal business operations, including evaluating, developing, and managing our services.
Information submitted through the Website may be combined with:
- Other Information you have provided to Faith Health Group, whether online or offline
- Publicly available demographic data
- Additional Information we may obtain through lawful means
- Combining data helps us better understand visitor needs and improve our services and operations.
To Fulfil the Purpose for Which You Provided the Information
We use your Information in ways that directly relate to your reason for sharing it with us. For example, if you provide your name and contact details to inquire about our healthcare services, we will use that Information to respond to your request via email, phone, or another suitable method.
We may also retain your Information to help determine whether we should introduce additional services or features that may benefit our visitors or patients.
Critical Communications
At times, we may use your Information to send important updates regarding the Website, changes to our Terms of Use, privacy practices, or other essential notices (“Critical Communications”). Because these updates contain Information critical to your continued use of our Website or services, you may not opt out of receiving such messages.
Third-Party Service Providers
Faith Health Group partners with trusted third parties who assist us with functions such as website hosting, analytics, data processing, email distribution, advertising support, and various administrative tasks.
We may share your Information with these service providers solely to enable them to perform services on our behalf.
We may also share Information about your interactions with the Website with our advertising, marketing, and social media partners to help us understand visitor behaviour and improve our outreach efforts.
Personalised Website Experience
We may use your Information to tailor your online experience and deliver content, services, or offerings that align with your interests. This may include displaying targeted advertisements or promotional messages on our Website, third-party platforms, or through email or SMS message—when legally permitted and with your consent where required.
Miscellaneous Disclosures
Faith Health Group may disclose your Information when we believe it is necessary to do so:
- To comply with applicable laws or legal obligations
- In response to subpoenas, court orders, or government requests
- To enforce our Terms of Use or other policies
- To protect the security or integrity of our operations
- To safeguard the rights, safety, privacy, or property of Faith Health Group, our users, or others
- To pursue available remedies or minimise potential harm or liability
Data Aggregation
We analyse and use aggregated, non-identifiable data to evaluate Website performance and enhance user experience. This may include reviewing:
- Website traffic patterns
- Page popularity
- Effectiveness of email updates
- Visitor engagement levels
- Security metrics
This aggregated data allows us to improve our Website features, strengthen security, and deliver content that better aligns with your interests. We may share such aggregated Information with affiliated entities or third-party partners.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to support functionality and gather aggregate usage data.
You can disable or delete cookies through your browser settings, but doing so may limit functionality or access to some Site features.
We may work with analytics or advertising partners to collect anonymised usage data, helping us understand visitor behaviour and improve our offerings.
If you provide Personal Information through the Site (e.g. submit a form), tracking cookies or analytics data may become linked to your contact record under our control.
Special Note for Parents
Faith Health Group is committed to protecting the privacy of children and adheres to all applicable laws regarding children’s online data, including the Children’s Online Privacy Protection Act (COPPA). Our Website and SMS messaging services are not designed for or directed toward children under the age of thirteen (13), and we request that individuals under 13 refrain from submitting any Information through the Website.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard the Information within our control from unauthorised access, loss, misuse, or alteration. However, no data transmission or storage method is entirely secure. While we work diligently to protect your Personal Information, we cannot guarantee its absolute security.
If you believe that your interaction with our Website or personal information transmitted via SMS may no longer be secure—for example, if you suspect unauthorised access—you should notify us immediately using the contact information provided in the “Contacting Us” section. Please note that notifications sent via postal mail may take longer to process.
“Do Not Track” Signals
At this time, our Website does not respond to browser-based “Do Not Track” (DNT) signals or similar mechanisms. Accordingly, your Information will be collected and used in accordance with this Privacy Policy, regardless of whether such signals are enabled on your browser.
Third-Party Websites
Our Website may include links to external or third-party websites. These websites, including those operated by our affiliated partners, are outside the control of Faith Health Group. We are not responsible for the privacy practices, policies, or content of any third-party site, nor for any links contained within those sites.
These links are provided for convenience only and do not constitute an endorsement by Faith Health Group. If you choose to provide Personal Information on a third-party website, your Information will be collected directly by that third party, and the privacy policy of that website will govern the processing of your data. We encourage you to carefully review the privacy practices of any external websites you visit.
Assignment
Faith Health Group reserves the right to transfer the Information we collect through the Website to another entity in connection with a corporate transaction. This may include, but is not limited to, a merger, sale, joint venture, transfer, reorganisation, or other disposition of all or part of our business, assets, or stock (including in the event of bankruptcy or similar proceedings). Any such third party will be required to handle your Information in accordance with applicable privacy laws and this Policy, unless otherwise permitted by law.
Security of Information
We maintain commercially reasonable technical and organisational measures to protect your Personal Information from unlawful access, loss, or misuse. However, no method of data transmission or storage over the Internet can guarantee absolute security.
If you suspect that your data may be compromised (for example, due to unauthorised access), please get in touch with us immediately using the details below so we can take prompt action.
Updating Your Information and Contacting Us
Faith Health Group maintains internal procedures designed to help ensure that your Personal Information remains accurate, complete, and current for the purposes for which it was collected. You may request to review the Information we hold about you and, when appropriate, ask that it be updated or corrected. We provide several ways for you to review, amend, or modify the Information you previously shared with us:
Email: You may contact us at
Phone: You may call us at
(973) 244-2480, (973) 629-1672
When submitting your request, please clearly describe the Information you would like to review or update. We will make reasonable efforts to process your request promptly.
Please note that, despite your request to modify or delete certain Personal Information, residual data may remain in our backup systems, archives, or operational records. This remaining Information will be retained in accordance with our data retention practices and applicable law, but will not be actively used for new purposes.
External Links & Third-Party Sites
Our Site may link to third-party websites or services for convenience or additional Information. Once you navigate to any external site, this Privacy Policy no longer applies to those platforms — Faith Health Group is not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party site before providing personal Information there.
Choice
Periodically, Faith Health Group may invite you to indicate whether you would like to receive updates, newsletters, service information, or other communications from us. If you choose to opt in, we may send you messages that align with your selected preferences.
If at any point you decide that you no longer wish to receive communications from us, you may opt out by emailing, calling, or writing to us using the contact details provided in the “Updating Your Information and Contacting Us” section above. When contacting us, please specify whether you want to stop receiving all communications or only specific categories.
If you receive an email from us, you may also unsubscribe directly by selecting the “unsubscribe” option included in that message.
Faith Health Group does not share your Personal Information with third parties—including our affiliated entities—for their own direct marketing purposes if we have received and processed a request from you instructing us not to do so. Should you wish to submit such a request, simply reach out to us using our contact information and clearly indicate that you prefer your Personal Information like your name, mobile number not be shared with Faith Health Group affiliates or other third parties for direct marketing activities.
Data Retention and Transfer
In the event of a merger, acquisition, sale of assets, or corporate restructuring involving Faith Health Group, any information collected via the Site or SMS communication may be transferred to, or become controlled by, new owners under confidentiality and privacy obligations.
Your Rights & Choices
You may request to:
Review, update, or correct your personal Information.
Delete or anonymise your personal Information (subject to legal/regulatory records retention obligations).
Opt out of non-essential marketing or promotional communications (emails, newsletters, outreach).
You may opt out of SMS messaging at any time by replying STOP to any SMS message you receive. And you may re-subscribe at any time by replying START or contacting us directly.
To exercise any of these choices, contact us using the details below. Please note that “Critical Emails” (e.g. policy updates) cannot be opted out of.
Changes to This Policy
Faith Health Group may update or modify this Privacy Policy, as well as any related practices or procedures governing the handling of Information collected through the Website, at any time and without prior notice. You can determine when this Policy was last updated by referring to the “Last Updated” date displayed at the top of this page. Any revisions will take effect immediately once the updated Policy is posted on our Website.
By continuing to use the Website after such changes are posted, you acknowledge and accept the updated Policy as it exists at that time. We encourage you to bookmark this page and review it periodically to remain informed about how we collect, use, and protect your Information.
This Policy constitutes the only authorised and official statement of Faith Health Group’s privacy practices regarding the collection and use of Personal Information through the Website. Any summaries, interpretations, or representations of this Policy created by third-party tools, software, or other external sources—including those generated through automated privacy preference platforms—are not legally binding, should not be relied upon, and do not alter or replace the terms of this Policy in any way.
Contact Information
If you have questions or wish to exercise your rights under this Policy, please contact:
Faith Health Group
Attn: Website Privacy Policy
Email: [email protected]
Phone: (973) 244-2480, (973) 629-1672
383 US Highway 46, Suite 301, Fairfield NJ 07004
We will make reasonable efforts to respond promptly.
© Faith Health Group. All rights reserved.
A1U Connect - Mobile Application
A1U Connect (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
Information We Collect
- Personal Information: Name, email, phone number, and other details you provide when creating or editing your profile.
- Authentication Data: Secure login credentials.
- Location Information: GPS/location data to provide transportation routes and services.
- Usage Data: Questionnaire responses, reasons for skipped routes, and general app usage activity.
- Device Information: Device type, operating system, crash reports, and performance analytics.
How We Use Your Information
We use the collected data to:
- Provide secure login and account management.
- Deliver transportation routes and related services.
- Record questionnaire responses and service feedback.
- Improve app functionality and user experience.
- Communicate updates, notifications, or important information.
- Comply with legal obligations.
Sharing of Information
We do not sell or rent your personal information.
Data Retention
Your information is kept only as long as necessary for providing services or fulfilling legal requirements.
Data Security
We use encryption, secure servers, and restricted access to protect your data. However, no system is 100% secure.
Your Rights
Depending on your region, you may have rights to:
- Access, update, or delete your information.
- Contact us for privacy related concerns.
Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from children.
Policy Updates
We may update this policy from time to time. Updates will be posted with a new “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email : [email protected]
Phone : (973) 244-2480