Frequently Asked Questions

Home care provides non-medical assistance with daily activities such as bathing, dressing, grooming, eating, and mobility. Our goal is to help individuals live comfortably and safely in the place they call home.

Seniors, individuals recovering from illness or surgery, and people with disabilities who need help with everyday tasks but prefer to remain at home.

Our compassionate caregivers assist with:

• Bathing and dressing
• Grooming and toileting
• Medication reminders
• Meal preparation
• Light housekeeping
• Companionship
• Mobility and transfer support

Home care focuses on daily living assistance, while medical home care involves skilled nursing or therapy services under a doctor’s supervision.

No. You can contact Faith Health Group directly to begin services—no referral required

Yes. All Faith Health Group caregivers undergo background checks, training, and certification to ensure professional, high-quality, and compassionate care.

Absolutely. We encourage you to take part in the caregiver selection process to ensure the best match for your comfort and needs.

Faith Health Group will promptly arrange a qualified replacement to ensure your care continues without interruption.

Yes. We offer flexible schedules such as hourly, overnight, or 24/7 depending on your needs, preferences or what your insurance may cover.

Of course! You can adjust your hours or days at any time to fit your lifestyle or health needs.

The cost depends on the number of hours and the level of support required. After an in-home assessment, we’ll create a personalized care plan with transparent pricing.

At Faith Health Group we accept long-term care insurance, Medicaid, veterans benefits,  and more that may cover home care services. Our team can help verify your eligibility and available options.

We offer flexible care plans with no long-term contracts. You can start, pause, or stop services anytime.

Our caregivers follow strict safety and infection control protocols and adhere to personalized care plans designed for each client’s needs.

Yes. We strive for consistency so you can build trust and familiarity with your caregiver.

Your comfort is our top priority. You can request a replacement caregiver at any time.

Yes. Our caregivers are specially trained to support individuals with memory loss and cognitive challenges with patience and respect.

Yes. Home care can be combined with skilled nursing, physical therapy, or hospice care for comprehensive support.

Most services can begin within 24–48 hours after assessment and care plan approval.

Yes. Faith Health Group provides care 7 days a week, including weekends and holidays, to ensure uninterrupted support.